Contact Lilicozy

Questions about a product, order, membership, shipping, or return? Contact Lilicozy directly.

Lilicozy
Keurenplein 41, E9898
1069 CD Amsterdam
The Netherlands

KVK number: 42136710
Email: hello@lilicozy.com

Order support

Email us with your order number and a clear description. For damaged or incorrect items, include clear photographs and keep the product and packaging until we reply.

Complaints

We aim to acknowledge complaints within 2 business days and provide a substantive response within 14 days. Lilicozy is not affiliated with an external consumer complaints board.

For a statutory withdrawal, use our online withdrawal function. You can also review our returns and refund policy.