Contact Information

Lilicozy is a Dutch sole proprietorship and the seller responsible for orders placed through lilicozy.com.

Lilicozy
Keurenplein 41, E9898
1069 CD Amsterdam
The Netherlands

KVK number: 42136710
Email: hello@lilicozy.com

Customer service and complaints

For questions, complaints, or problems with an order, email hello@lilicozy.com or use our contact page. Please include your order number where relevant. We aim to acknowledge complaints within 2 business days and provide a substantive response within 14 days. If more time is needed, we will explain why and when you can expect a response.

Lilicozy is not affiliated with an external consumer complaints board. This does not affect any right to seek help from a competent consumer authority or court.

Last updated: 12 August 2026.